What I learned this week... 
This week I learned very interesting things, one of them was, How can I take notes? 
Miss Julia put us an audio about tourism, then we had to recognize the way they said the lecture. and took notes in flow charts, table, spidergram, numbering.

FLOW CHART.

    SPIDERGRAM.








Also we did a lecture about tourism and their two most important factors, tangible and intangible. 

Tangible aspects of service quality include the exterior and interior design of hotels, the equipment found at hotels and the ambient conditions in the environment of hotels.

 The intangible aspects of service quality are those factors that are not touched; they include reliability, responsiveness, assurance and empathy.

We saw the advantages and disadvantages of a translation dictionary and we did a vocabulary chart with the help of one dictionary. 

See you next week bye bye . 

T.G.I.F.